Contact information

Contact Information

Contact Bowelle

At Bowelle, we believe that beautiful accessories should be matched with exceptional customer care. Whether you have a question about a product, need assistance with an order, would like help selecting the perfect hair accessory, or simply wish to share your experience, our team is here to help.

Customer satisfaction is one of our highest priorities, and we strive to provide friendly, professional, and timely support for every inquiry.

Customer Support

Our customer support team is available to assist with:

Order status inquiries
Shipping and delivery questions
Product information
Return and refund requests
Exchange inquiries
Payment concerns
Account assistance
General feedback and suggestions

We aim to respond to all customer inquiries as quickly as possible.

Contact Details

Bowelle

Address:

356 Highglen Ave
Markham, ON
Canada

Email:

support@Bowelle.store

Phone:

(888) 876-6262

Customer Service Hours

Our support team currently operates during the following hours:

Monday – Friday

9:00 AM – 6:00 PM

Saturday

10:00 AM – 4:00 PM

Sunday & Public Holidays

Closed

Response times may vary during peak seasons, promotional periods, or holidays.

Email Support

For the fastest assistance, we recommend contacting us by email.

Email inquiries are monitored regularly, and most requests receive a response within 24–48 business hours.

When contacting us regarding an order, please include:

Full Name
Order Number
Email Address Used During Checkout
Description of the Issue

Providing complete information helps us resolve your request more efficiently.

Order Assistance

If you need help with an order, our team can assist with:

Tracking information
Delivery updates
Product questions
Return eligibility
Refund status
Address corrections (when possible)

Please contact us as soon as possible if any order information needs to be updated.

Product Questions

Need help choosing the perfect accessory?

Our team is happy to provide information regarding:

Product materials
Sizing details
Styling recommendations
Color options
Product availability
Care instructions

We want every Bowelle purchase to feel effortless, elegant, and enjoyable.

Returns & Refunds

For return and refund inquiries, please review our Return & Refund Policy before contacting support.

If additional assistance is needed, our team will gladly guide you through the process.

To speed up review requests, please provide:

Order number
Photos (if applicable)
Brief explanation of the issue

Business Inquiries

For partnership opportunities, media inquiries, influencer collaborations, wholesale discussions, or other business-related matters, please contact:

support@Bowelle.store

Please include relevant details in your message so we can direct your inquiry to the appropriate department.

Our Commitment

At Bowelle, we are inspired by timeless femininity, elegant design, and modern Korean fashion aesthetics.

Our mission is to help customers express their personal style through thoughtfully selected hair accessories that combine beauty, comfort, and everyday sophistication.

Every order is important to us, and we sincerely appreciate the trust our customers place in our brand.