Shipping policy

Shipping Policy

Last Updated: June 2026

At Bowelle, we are dedicated to delivering elegant and feminine hair accessories to customers around the world. We understand how exciting it is to receive a new accessory, and we strive to make the shipping experience as smooth and transparent as possible.

Please review this Shipping Policy carefully before placing your order.

Worldwide Shipping

Bowelle proudly offers worldwide shipping to eligible destinations.

We continuously work with trusted logistics providers and fulfillment partners to ensure reliable delivery across international markets.

Shipping availability may vary depending on:

  • Country restrictions

  • Customs regulations

  • Carrier limitations

  • Local delivery conditions

If we are unable to ship to your location, you will be notified during checkout or shortly after placing your order.

Free Shipping

We are pleased to offer:

FREE Worldwide Shipping on All Orders

No minimum purchase is required unless otherwise stated during promotional campaigns.

Shipping fees, if applicable in specific regions, will always be displayed before payment is completed.

Order Processing Time

Orders are generally processed within:

1–3 Business Days

Processing includes:

  • Order verification

  • Payment authorization

  • Product inspection

  • Packaging preparation

  • Carrier handoff

Business days exclude:

  • Saturdays

  • Sundays

  • Public holidays

During peak shopping seasons, processing times may be slightly extended.

Estimated Delivery Time

After processing, most orders are delivered within:

7–10 Business Days

Estimated delivery times are not guaranteed and may vary depending on:

  • Destination country

  • Customs clearance procedures

  • Weather conditions

  • Carrier performance

  • Peak season demand

  • Local delivery infrastructure

International deliveries may occasionally require additional transit time.

Shipping Confirmation

Once your order has been shipped, you will receive a shipping confirmation email.

This email may include:

  • Tracking number

  • Carrier information

  • Shipment status updates

  • Estimated delivery information

Please allow 24–72 hours for tracking information to become active after shipment.

Tracking Your Order

Customers may track their orders using the tracking information provided.

Tracking updates are generated by shipping carriers and may occasionally experience delays.

Bowelle is not responsible for temporary interruptions in carrier tracking systems.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Please verify:

  • Full name

  • Street address

  • Apartment or unit number

  • Postal code

  • City and province/state

  • Country

  • Contact information

If incorrect information is supplied, delivery delays or failed deliveries may occur.

Bowelle is not responsible for orders shipped to incorrectly provided addresses.

Customs, Duties, and Taxes

International orders may be subject to:

  • Import duties

  • Customs fees

  • Local taxes

  • Government charges

These fees are determined by local authorities and are beyond our control.

Customers are responsible for any applicable customs charges required by their country.

Bowelle does not guarantee that customs fees will not apply.

Delayed Shipments

While we make every effort to ensure timely delivery, delays may occasionally occur.

Common causes include:

  • Weather disruptions

  • Customs inspections

  • Transportation interruptions

  • Peak holiday demand

  • Carrier operational issues

  • International logistics constraints

Delivery estimates are not guarantees and should not be interpreted as fixed deadlines.

Lost Packages

If your package appears lost:

  1. Verify the shipping address.

  2. Check tracking information.

  3. Contact local delivery services.

  4. Check with household members or neighbors.

  5. Contact Bowelle for assistance.

We will work with our shipping partners to investigate the issue whenever possible.

Delivered but Not Received

If tracking indicates that a package has been delivered but you cannot locate it:

  • Check around your property.

  • Ask family members or neighbors.

  • Contact your local carrier.

  • Reach out to our support team.

Bowelle cannot guarantee reimbursement for packages confirmed as delivered by the carrier.

Refused Shipments

If a customer refuses delivery:

  • Shipping fees may not be refundable.

  • Return shipping charges may apply.

  • Customs-related charges may be deducted from any eligible refund.

Damaged Packages

If your package arrives damaged:

Please contact us within 7 days of delivery and provide:

  • Order number

  • Description of the issue

  • Photographs of the packaging

  • Photographs of the item

We will review the claim and determine an appropriate resolution.

Multiple Shipments

In some circumstances, orders containing multiple items may be shipped separately.

This may occur due to:

  • Inventory availability

  • Warehouse location differences

  • Packaging requirements

Customers will not be charged additional shipping fees for split shipments.

Force Majeure

Bowelle shall not be responsible for shipping delays caused by events beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Severe weather

  • Labor disputes

  • Government actions

  • Transportation interruptions

  • Public health emergencies

  • Supply chain disruptions

Contact Information

For shipping-related questions, please contact:

Bowelle

356 Highglen Ave
Markham, ON
Canada

Email: support@Bowelle.store

Phone: (888) 876-6262

We appreciate your trust in Bowelle and look forward to delivering elegant accessories that bring beauty, confidence, and timeless style to every day.